PRIVACY POLICY (Updated 12/22/2025)

 

1.  Introduction

This Privacy Policy (“Policy”) describes how Astro Vishakha & Vedic Astro5 (the “Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information of individuals (“you” or “your”) who access or use the website located at https://astrovishakha.com and related services (collectively, the “Services”). By accessing or using the Services, you acknowledge that you have read, understand, and agree to the terms of this Policy.

1.1  Contact Us

If you have questions about this Privacy Policy, contact us at: Email:vedicastro51@gmail.com

Address: Fishers, Indiana, USA 46037

1.2 Acceptance of Privacy Policy

By using our Services, you agree to this Privacy Policy. If you do not agree, do not access or use our Services. This Privacy Policy is incorporated by reference into our Terms of Service.

 

2.  Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily submit to us when you interact with the Services, including but not limited to:

  • Your name, email address, telephone number, date of birth, and other contact information;
  • Payment information processed via third‑party payment processors (e.g., Stripe, PayPal);
  • Any other personal information you provide when you make a purchase, book a service, subscribe to newsletters, or contact us.

2.2 Automatically Collected Information

We may automatically collect certain information about your use of the Services, including but not limited to:

  • Your IP address;
  • Device information, browser type and version, and operating system;
  • Usage data, such as pages you view, actions taken, and session duration;
  • Timestamps and other analytics data.

2.3 Cookies and Tracking Technologies

We and our third‑party service providers may use cookies, web beacons, tracking pixels, and similar technologies to collect information about your interaction with the Services. These technologies help us understand usage trends, improve the Services, and provide a personalized experience. For more information, please refer to our separate Cookie Policy.

 

3.  Use of Information

We may use the personal information we collect for the following purposes:

  • To operate, maintain, and improve the Services;
  • To process transactions and send confirmations or related communications;
  • To respond to user inquiries and provide customer support;
  • To personalize your experience and tailor content;
  • To conduct analytics and research to improve our Services;
  • To comply with legal obligations and enforce our legal rights.

 

4.  Legal Basis for Processing

Where required by applicable law, including under the General Data Protection Regulation (GDPR) or similar data protection laws, we process personal information on the following legal bases:

  • Your consent, where you have explicitly agreed to such processing;
  • Contractual necessity, to fulfill obligations under an agreement with you;
  • Our legitimate interests, such as improving services, preventing fraud, and maintaining security, provided such interests are not overridden by your rights.

 

5.  Information Sharing and Disclosure

We may share your personal information with:

  • Service providers who assist us in providing, maintaining, or improving the Services (for example, payment processors, hosting providers, and analytics services);
  • Third parties when required by law, legal process, or to protect our rights, property, or safety;
  • Affiliated businesses or successors in the event of a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

 

6.  Third‑Party Platforms and Social Media

Our Services may contain links to, integrations with, or content from third‑party platforms, including social media services such as Facebook, Instagram, X (formerly Twitter), LinkedIn, YouTube, TikTok, and similar services (“Third‑Party Platforms”).

When you interact with Third‑Party Platforms (including liking, sharing, following, or viewing content), you may provide personal information directly to those platforms, and such information may be collected or processed by those platforms independently of us. Any personal information you disclose or that is collected through your use of a Third‑Party Platform is governed by the applicable platform’s privacy policy and terms of use, not this Policy. We do not control, and are not responsible for, the privacy practices, data collection, use, storage, or disclosure policies of Third‑Party Platforms.

We encourage you to review the privacy policies and terms of each Third‑Party Platform before interacting with content or features provided by or through such platforms. Examples of third‑party privacy policies include, but are not limited to, those of the respective platforms you choose to interact with.

 

7.  Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

8.  Your Rights

Depending on your jurisdiction and applicable law, you may have the right to:

  • Access, correct, update, or delete your personal information;
  • Withdraw consent at any time where processing is based on consent;
  • Object to or restrict certain processing activities;
  • Request a copy of your personal information in a portable format.

To exercise these rights, please contact us at: vedicastro51@gmail.com.

 

9.  International Transfers

Your personal information may be transferred to, stored, or processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we use appropriate safeguards to protect it.

 

10.  Children’s Privacy

The Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from individuals in this age group. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete such information.

 

11.  Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on the Services with an updated Effective Date. Your continued use of the Services after any changes indicates your acceptance of the revised Policy.

 

3.  COOKIE POLICY

 

1. Use of Cookies

We use cookies and similar technologies to collect information about your browsing activities. Cookies help improve the performance and functionality of our Services.

2. Types of Cookies

Essential Cookies: Necessary for basic operation. Analytics Cookies: Used for analyzing user interactions. Marketing Cookies: Used to deliver relevant advertising.

3. Consent

By using our Services, you consent to the placement of cookies on your device. You may manage cookie preferences through the cookie consent banner or your browser settings.

4. More Information

For details about how we collect and use data via cookies, please refer to the Privacy Policy.

 

4.  REFUND & CANCELLATION POLICY

1. Refund Eligibility

If you cancel your purchase and request a refund within 48 hours from the time of booking, and before your scheduled consultation or service has occurred, you are eligible for a full refund less any applicable payment processor fees.

2. After 48 Hours or After Service Use

Refunds are not available once:

  • More than 48 hours have passed since the time of booking, or
  • The consultation or service has already been used or completed.

3. Credit Options

If you are not eligible for a refund under Section 2, your purchase may instead be converted to a service credit subject to the following:

  • Credits do not expire;
  • Credits may be used for future services;
  • Credits may be transferred or gifted to others.

 

5.  Legal Disclaimer

 

General Disclaimer

All readings, forecasts, consultations, content and information provided through the Services (including astrological interpretations, health‑related astrology content, charts, forecasts, reports, emails, videos, social media posts, and any other communications) are provided for informational, entertainment, and personal insight purposes only. Astrology is a subjective interpretive practice and is not a science; it is not a substitute for professional advice, treatment, diagnosis, or care.

No Professional Medical, Legal, Financial, or Other Advice

The Services are not intended to provide, and should not be interpreted as, medical, legal, financial, psychological, therapeutic, or other professional advice. This includes, but is not limited to, information relating to physical, mental, emotional, or health conditions. In particular:

  • Any astrology content that references health, wellness, lifestyle, or body‑related themes is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
  • You should never rely on astrological content as a substitute for consulting with a qualified healthcare professional for medical or health‑related concerns, diagnosis, or treatment.
  • Always seek the advice of a physician, licensed medical practitioner, or other qualified healthcare provider with any questions you may have regarding a medical condition or health concern before acting on any information provided through the Services.

 

Accuracy and Completeness

While we strive to provide accurate and timely information, we do not warrant or guarantee the accuracy, completeness, reliability, suitability, or availability of any information provided through the Services. Any reliance on information provided through the Services is solely at your own risk.

 

Limitation of Liability

To the fullest extent permitted by law, the Company, its affiliates, agents, representatives, consultants, and service providers shall not be liable for any direct, indirect, incidental, consequential, punitive, or special damages arising out of or in connection with:

  • your access to or use of the Services,
  • your reliance on any content provided through the Services,
  • any health‑related interpretation, decision, or action you take based on astrology content

This includes, without limitation, injury, illness, emotional distress, financial loss, or other outcome that may result from your actions or decisions after engaging with the Services.

Testimonials Disclaimer

Testimonials and examples on the Services reflect individual user experiences and do not guarantee similar outcomes for any other person. They do not constitute professional advice and should not be relied upon as such Personal Responsibility

You acknowledge that:

  • You use the Services voluntarily and at your own
  • You are responsible for your own decisions and actions, whether or not based on information provided through the Services.
  • No astrological reading or health‑related interpretation should replace advice from qualified professionals.

 

Modification and Acceptance

We may update or modify this Disclaimer at any time without prior notice. Your continued use of the Services following any changes constitutes your acceptance of the updated Disclaimer.